This would be attained through having a strategic analysis representation of the problem or change in scope in addition to creating relevant Standard Operating Procedure (SOPs) and applying relevant process mining and analysis techniques. Moreover, the reengineered business process would be constructed by developing a pack of “As-Is” versus “To-Be” business processes. As for business process governance, we aim to provide governance on how to maintain the re-engineered business process in shape and within strategy alignment. Other solutions include, developing relevant business cases for change in execution, applying Total Quality Management (TQM) techniques to tie up customer related business processes and ensuring they are aligned towards maximum satisfaction.